S999's Privacy Policy

S999 (https://s999.wine) is an online gaming platform operated for players in Bangladesh. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it protected.

By creating an account or using our services on s999, you agree to this Privacy Policy. We are committed to never selling your data to any third party or using it for any unauthorised purpose.

This privacy policy has been prepared in accordance with applicable laws of Bangladesh and international data protection standards (GDPR guidelines). We will update this page and notify registered users of any changes.

S999 only collects the information necessary to run our services properly. Collecting unnecessary or excessive data goes against our policy. Details are outlined below:

S999 uses collected data only for specific purposes. Each purpose is clearly outlined below:

• Account Management: For registration, login, password reset, and account verification.
• Payment Processing: For processing deposits and withdrawals.
• Customer Service: For issue resolution, complaint handling, and technical support.
• Security Assurance: To detect fraud, money laundering, and other illegal activity.
• Responsible Gaming: To monitor unusual gaming behavior and provide support where needed.
• Service Improvement: To analyze user experience and improve the platform.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.

We will obtain your explicit consent before using your information for any purpose beyond those stated above. You can opt out of marketing or promotional communications at any time.

S999 never sells your personal data. However, limited information may be shared in certain specific circumstances:

• Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, and Rocket for payment processing.
• Legal authorities: Information may be disclosed when legally required to do so, such as by court order or in connection with a government investigation.
• Technology Partners: Server hosting and security service providers may access limited data under binding confidentiality agreements.
• Fraud Prevention: In cases of suspicious activity, information may be shared with the relevant regulatory authorities.

The s999 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: Used to maintain login sessions and ensure platform security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: Used to collect website usage statistics (fully anonymized).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain s999 features.

S999 applies industry-leading security measures to keep your data safe. Our security infrastructure is regularly audited by independent third parties.

• SSL/TLS 256-Bit Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall & DDoS protection: Prevention of unauthorized access at the server level.
• Regular Security Audits: Regular vulnerability assessments conducted by independent experts.
• Data backup: Your data is stored on secure backup servers.
• 24/7 Security Monitoring: Round-the-clock system monitoring with immediate response capabilities.

S999 does not retain any data longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration your account is active, and 5 years after closure (as required by law).
• Financial Transaction Records: 7 years (as required by financial regulatory obligations).
• Gaming History: 3 years (for responsible gaming monitoring purposes).
• Log & Device Information: 1 year (for security analysis purposes).
• Cookies Data: 30 days to 1 year (depending on cookie type).

Once the retention period expires, data is automatically deleted securely or fully anonymised.

As an s999 user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

S999 is strictly an adults-only (18+) platform. We do not collect data from or provide services to anyone under the age of 18, under any circumstances.

• Age is verified at the point of registration, and a national ID may be requested where necessary.
• If a minor is identified, the account is immediately suspended and all collected data is permanently deleted.
• If you believe your child is using this platform, please contact us immediately at support@s999.wine.

For any privacy-related questions, complaints, or requests, please reach out to our dedicated privacy team. We aim to respond within 72 hours.