S999's Terms & Conditions

S999 (hereinafter referred to as "we", "us", or "the Platform") is an online gaming platform offering casino games, lottery, Sports Betting, and jackpot services to users in Bangladesh. These terms and conditions constitute a legally binding agreement between s999 and the user.

All s999 services are for adults only — that is, individuals aged 18 and above. s999 strictly prohibits minors from gaming, and any violation of this rule will result in immediate account closure.

S999 reserves the right to update these terms and conditions at any time without prior notice. Continued use of the platform after any changes will be deemed acceptance of the updated terms.

• Use s999 services for personal entertainment purposes only.
• Each user may hold only one account.
• It is the user's responsibility to keep their account information accurate and up to date.
• s999 operates in compliance with applicable laws in Bangladesh.

To register at s999, you must provide accurate and truthful information. If an account is created using false details, s999 reserves the right to close that account and forfeit any funds held within it.

You'll need to provide an active mobile number when registering. s999 will send an OTP to that number to verify your identity. Each mobile number can only be used to open one account.

• The name, address, and date of birth provided at registration must be accurate.
• It is the user's own responsibility to keep their account password confidential.
• Sharing your account with anyone else is strictly prohibited.
• For large withdrawal amounts, national ID verification may be required.

Deposits at s999 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is ৳100, and the maximum daily deposit limit depends on your account level. Deposits are typically credited to your account within a few minutes.

The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 3 to 5 minutes after verification. In some cases, the verification process may take up to 24 hours.

• Withdrawals must be made to the same mobile wallet used for the deposit.
• Depositing or withdrawing on behalf of a third party is strictly prohibited.
• s999 does not charge any transaction fees, though mobile operator charges may apply.
• s999 may temporarily suspend withdrawals in the event of suspicious transactions.
• Withdrawals cannot be made directly from bonus balance — wagering requirements must be met first.

All bonuses and promotional offers at s999 are subject to specific terms and conditions. Before claiming any welcome bonus, cashback, free spins, or other promotional offer, you must read the applicable terms for that offer.

S999's standard wagering requirement is 20x the bonus amount. This means if you receive a ৳1,000 bonus, you must place ৳20,000 in bets before withdrawing. Individual bonuses may carry their own specific terms.

• Each user is eligible to receive each bonus offer once only.
• If bonus abuse is detected, the account will be suspended.
• s999 may modify or cancel any promotional offer at any time.
• Referral bonuses apply to valid new users only.

All game outcomes on s999 are determined by an RNG (Random Number Generator) system audited by independent third parties. Results cannot be manipulated — neither by the platform nor by any user.

If you get disconnected during a Live Casino game, s999 saves the game state. Once reconnected, you can continue from where you left off or cancel the bet. However, bets cannot be changed after a game has started.

• The rules for each game are clearly stated on its game page.
• In the event of abnormal winnings caused by a software error, s999 reserves the right to void the payment.
• Lottery draws are fully transparent and broadcast live.
• In Sports Betting, if a match is cancelled, your stake will be refunded.

The following activities are strictly prohibited on s999. Violations will result in permanent account closure and forfeiture of all balances.

• Using bots or automated software to play games.
• Creating multiple accounts to abuse bonuses.
• Money laundering or any suspicious financial activity.
• Exploiting platform vulnerabilities or technical glitches.
• Harassing or defrauding other users.
• Selling or transferring your account to another person.

S999 believes in responsible gaming. Gaming should be a source of enjoyment — not a means of earning a living. If you feel that gaming is having a negative impact on your life, please seek help immediately.

S999 offers deposit limits, session time limits, and self-exclusion tools. You can use these features at any time. Visit our Responsible Gaming page to learn more.

• Set your own daily, weekly, and monthly deposit limits.
• Activating self-exclusion will lock your account for the specified period.
• If you need assistance, please reach out to our support team.

S999 stores your personal information with the highest level of security. We use SSL encryption and modern data protection technology. Your information is never sold or transferred to any third party.

Information collected by s999 during registration is used solely for account management, payment processing, and customer support. Please read our Privacy Policy for full details.

Users may request to close their account at any time. Any valid balance may be withdrawn before closure. Bonus balances will be forfeited.

S999 reserves the right to close accounts without notice for any breach of its rules. In cases of fraudulent activity, all balances will be forfeited.

S999 may update these terms and conditions at any time. For significant changes, you will be notified via SMS to your registered mobile number or through an in-app notification. We recommend visiting this page regularly.

If you have any questions about these terms and conditions, please contact our support team: support@s999.wine